Do I need to be on Glean's scale to need AI search?

No. SMBs feel the same pain at a smaller scale. Answers are buried across email, drive, CRM, and meetings. The difference is you do not need a six-figure platform contract to fix it; you need one workflow connected to the data that already answers the question.

Can 48X cover the same connectors as Glean?

For SMBs we cover the connectors that matter: Google Workspace or Microsoft 365, the main CRM (HubSpot or Salesforce), a doc store (Notion, Confluence, Drive, SharePoint), and meeting transcripts. We add others as the workflow demands rather than shipping a connector catalogue.

Does 48X replace Glean if we already have it?

Usually not. If Glean is live and serving thousands of users, keep it. 48X complements it by installing the specific outcome-tied workflows Glean's search layer alone does not deliver: outbound triage, onboarding, sourced reporting, and similar.

How is pricing different in practice?

Glean charges per seat per year. The first 48X build is outcome-tied: you pay only if the metric we agreed on the first call moves. Expansion after that runs on conventional pricing: monthly engagement or fixed project fee depending on scope. The outcome guarantee is the entry point, not the forever model. For an SMB this usually lands 5-10x cheaper in year one than a Glean licence.

What about data security?

48X runs in your cloud tenancy by default. We do not train on your data, we do not pool data across clients, and we sign the same DPAs you would expect from Glean. Self-hosted deployments keep data inside your existing perimeter.

Compare

48X vs Glean: which fits an SMB putting AI on its own data?

Glean is enterprise search with a chat layer on top, built for 1,000+ seat companies with deep SaaS sprawl. 48X is the Brain of your business wired into one painful workflow, live in 48 hours, with payment tied to a metric you agreed on the first call. Both put AI on your own data. They answer different buying questions.

Apply for a 48-hour build See AI for Business

When each fits

The honest answer up front

Pick 48X

Pick 48X when you're an SMB or lower-mid-market team (20-500), you want the Brain of your business wired into one painful workflow inside a week, and you want the first build's cost tied to an outcome rather than a per-seat licence.

Pick Glean

Pick Glean when you're a 1,000+ employee enterprise with a mature SaaS estate, you have procurement set up for an annual licence, and you want a unified search layer across thousands of seats.

Side by side

48X vs Glean

Dimension	48X	Glean
Time to first working system	48 hours.	Typically a multi-week enterprise rollout.
Pricing model	Outcome-based milestones. No SOW, no per-seat licence.	Annual per-seat licence with enterprise tier.
Who runs it after launch	You. We install it, hand over the runbook, and stay available. Managed option available.	Internal IT plus Glean customer success. Connector maintenance sits with your team.
Data residency	Self-hosted or managed in your cloud of choice (AWS, Azure, GCP). Your data stays in your tenancy.	Hosted on Glean's infrastructure with regional options for enterprise plans.
Best-fit company size	20-500 employees, occasionally up to 1,000.	Typically 1,000+ employees with a dedicated IT function.
What you actually get in week one	One workflow live with answers sourced from your real documents, CRM, email, and meetings.	Pilot scoping, connector configuration, and a smaller user group in test.

FAQ

Questions buyers ask about 48X vs Glean

Other comparisons

Also comparing 48X

Comparing Glean for the whole company? Skip the licence cycle. Ship one workflow.

Tell us the metric. We agree it on the first call and ship in 48 hours.

Apply for a 48-hour build See AI for Business